Privacy Policy

About this policy

This policy explains what Jackson MS Foundation Quotes (the "site", at foundationrepairjackson.com) collects, why, and who sees it.

Jackson MS Foundation Quotes refers requests to foundation repair pros. It is not the business that shows up to do the job.

Terra Nova Trading LLC ("we", "us") runs the site. Our mailing address is 4902 Chase Ct, St. Cloud, FL 34772.

The information involved

• Form submissions: the name, phone number and email you enter, the service you pick, and your free-text message. Alongside it we log your consent: which wording and version you saw, and when you agreed.
• Chatting with the assistant creates a log of the conversation (your messages and the replies), your IP address and a session ID that stays in your browser only while the tab is open.
• Calls to (601) 524-9400: a log is kept with your phone number, the time and duration. You are told the call may be recorded, and once the call is answered that portion may be recorded. Voicemail messages are transcribed to text.
• Technical data: loading a page logs the page, your IP address, where you came from and your browser. Google Fonts supplies the typefaces, and receives your IP address in the process. The site does not use advertising or retargeting pixels.

What we do with it

Your information is used to match your request with foundation repair pros and to reply to you.

Other uses: recording your consent, stopping spam and bots, and improving how the site works.

Sharing

When you submit a request, we send it to no more than three foundation repair pros.

The pros are not part of this site. Their own privacy practices apply to what they hold.

We also rely on service providers for hosting, phone and text delivery, email, and the AI language model behind the chat assistant. They process data for us only as necessary to provide those services.

Information may also be shared to comply with legal obligations or to address fraud, abuse or security issues.

Pros can pay for the requests or calls we send them. If your state counts that as selling personal information, the state section below tells you how to opt out.

Calls, texts and email

Checking the box means you agreed to calls, texts and emails about your request from no more than three pros, which may use automated technology.

You do not have to consent to use the site. Msg & data rates may apply.

Send STOP to end texts from a sender, or HELP for assistance. Each sender must be told separately.

Retention

Chat, call and visit logs are deleted once they are 24 months old.

Requests and consent records are retained for 5 years, including as proof that you consented, and then deleted or de-identified.

Ask us if you want yours removed earlier.

Protecting your information

We take reasonable steps to keep your information safe.

No method of transmission or storage is perfectly secure, so we cannot guarantee absolute protection.

Children's privacy

Jackson MS Foundation Quotes is meant for adults; it is not aimed at anyone under 13.

We do not knowingly collect their information, and if you think a child has sent us some, contact us and we will erase it.

Access, correction and deletion

You may ask to see, fix or erase your information, or to stop us sharing it with pros.

Reach us by email privacy@foundationrepairjackson.com, use the contact form on this site or call (601) 524-9400. Expect a check on your identity before we act. We extend these options to all visitors, not only residents of states whose laws require it.

Mississippi residents

Residents of Mississippi can use every choice listed above. We offer them whether or not state law requires it.

Changes and contact

If this policy changes we will post the new version here with a new date. Privacy questions or requests: email privacy@foundationrepairjackson.com, use the contact form on this site or call (601) 524-9400. Mail: Terra Nova Trading LLC, 4902 Chase Ct, St. Cloud, FL 34772.